Tickets for special activities:

Tickets

Am I required to book tickets online?

It is possible to book tickets online, but you are not required to do so. It is always a good idea to book tickets online at times when large numbers of visitors can be expected, as is the case in the holiday periods.

Can I buy tickets in the museum?

Tickets can be bought at the ticket machine in the entrance hall, or at the reception desk.

Do I have to book a time slot?

Booking a time slot is not required.

What must I do to make a booking for a group?

Contact [email protected] or give us a call on +31 (0) 45-567 08 09 if you want to make a booking for a group. You can contact us from Tuesday until Friday during office hours.

Is there a deadline for buying e-tickets?

You can still buy e-tickets on the day you intend to visit the museum.

Can I rebook my e-tickets?

Visitors who have an account with the museum can rebook their e-tickets.
If you do not have an account yet, you can contact us on [email protected] or ring us at +31 (0) 45-567 08 09. You can contact us from Tuesday until Friday during office hours.

How to create an account?

By creating an account, you don’t need to re-enter your credentials the next time you want to buy tickets. Also after creating an account, you can easily refind the tickets you bought or change the tickets to another date.

This is how it works:

(1) Click the profile icon on the top of this screen and choose “Sign up”

(2) Enter your credentials and click the “Sign up” button

(3) Click on the activation link in the e-mail you received. The e-mail is sent from [email protected] to the e-mail address you entered.

(4) You created an account and you can enjoy the benefits.

I have a Museumkaart. Do I still need to buy an e-ticket?

Admission is free with the Museumkaart. Holders of the Museumkaart need not buy e-tickets. However, we recommend ordering free ‘Reserveringstickets Museumkaart’ to book places on one of the tours. We strongly recommend doing so during the holiday periods.

Who can I turn to for remaining questions about e-tickets?

Contact us on [email protected] or ring us on +31 (0)45-567 08 09 for all questions concerning e-tickets. You can contact us from Tuesday until Friday from 9 am to 5 pm and on Saturday and Sunday from 11 am to 5 pm.

Is admission to the museum free or reduced for people with disabilities?

Unfortunately we cannot make exceptions and have to charge the regular ticket prices. Admission is free for essential carers when they can present a public transport escort card.

Does the museum accept the ‘Autipas’ issued by the Dutch National Autism Association (NVA)?

On presentation of the ‘Autipas’, 1 accompanying person receives free entry.

Does the museum accept the ‘Prikkelpas’?

The ‘Prikkelpas‘ is valid during the stimulus-friendly museum visits. On presentation of the ‘Prikkelpas’, 1 accompanying person receives free entry.

Does the museum accept the Hidden Disabilities Sunflower-keycord?

On presentation of the Hidden Disabilities Sunflower-keycord, 1 accompanying person receives free entry.

Does the museum accept the European Disability Card?

Yes. Upon presentation of the European Disability Card, one accompanying person will receive free admission.

Can I combine my visit with a discounted train ticket?

Yes, through NS Dagje Uit you can book a deal that combines a train ticket with a discount on your admission ticket to the Discovery Museum. This makes it easy to arrange your journey and museum visit all in one go.

View the offer via NS Dagje Uit.

Discounts and partner benefits

I have a discount code. What do I have to do?

Choose your tickets for adults or youth using the button “Entrance ticket – voucher discount” in the ticket shop. When you pay enter the discount code in the ‘Do you have a discount code’ field. Then click ‘use’ to use the code and the discount is processed.

I have a Museumkaart. Do I still need to buy an e-ticket?

Admission is free with the Museumkaart. Holders of the Museumkaart need not buy e-tickets. However, we recommend ordering free ‘Reserveringstickets Museumkaart’ to book places on one of the tours. We strongly recommend doing so during the holiday periods.

Can I buy a Museumkaart at the museum?

Yes, it is available at the cash desk. With the Museumkaart you are entitled to a free visit to Discovery Museum and more than 500 other museums in the Netherlands.

I have a Vriendenloterij VIP CARD. Can I use it to visit the museum?

As VIP-cardholder with the VriendenLoterij you are entitled to free admittance to Discovery Museum. You may also bring one guest for free. What do I have to do? You book the number of tickets you need as ‘Reservation ticket Vriendenloterij VIP CARD’ and scan your VIP Card at the entrance gate. To make use of the (free) entrance ticket for your guest, you go to the information counter.

I have a CJP card. Am I entitled to a discount?

With a CJP card you pay an entrance fee of 9 euros. Regrettably, you cannot book a ticket online. Please go to the museum information counter if you want to make use of this discount option.  What if I want to book a ticket anyway? In that case choose the option ‘Reservation ticket Vriendenloterij VIP TICKET’.

I have an ICOM card. Am I entitled to a discount?

When you have an ICOM card you are entitled to a free visit. Regrettably, you cannot book a ticket online. Please go to the museum information counter if you want to make use of this discount option.  What if I want to book a ticket anyway? In that case choose the option ‘Reservation ticket Vriendenloterij VIP TICKET’.

What advantages do I have as a visitor of Discovery Museum?

As a visitor of Discovery Museum you will get a discount from various partners of the museum. While visiting Discovery Museum, you can collect a discount voucher at the reception: you will receive 1 voucher per valid entrance. More information can be found here.

Am I entitled to a discount?

We work with a range of partners: please visit this page for more information. If you meet any of the eligibility criteria, you’ll receive a discount on the standard admission price.

Can I reach Discovery Museum with the Miljoenenlijn?

Yes, you can. The Discovery Museum Expres departs on every riding day in 2024. The Discovery Museum Expres package combines a ride on the steam train from Simpelveld to Kerkrade with a visit to Discovery Museum. Book the package here.

Revolution Earth

What language versions are available for the Revolution Earth tours?

The tours of Revolution Earth are available in Dutch, German and English. You can choose the language when you book your tickets.

Do I have to buy a separate ticket to see Revolution Earth?

Yes, you need to buy a separate ticket for Revolution Earth. The tickets cost € 3 per person and are only available together with a valid ticket for Discovery Museum. Buy your tickets here: Revolutie Aarde • Discovery Museum

Do I have to book tickets in advance to see Revolution Earth?

It is not required to book tickets in advance, although we recommend advance booking to make sure you can join a tour of the exhibition. Tickets, if not sold out, are also available at the museum ticket office.

How long does a tour of Revolution Earth take?

A tour takes 45 minutes.

At what times can I see Revolution Earth?

Check the reservation module to see for which time slots tickets are still available. The tour starts at the time that is shown, so we recommend to join the guide at the meeting point not later than five minutes before the start of the tour.

What is the ideal age for children to enjoy Revolution Earth?

Revolution Earth is an experience for the whole family, but for children the recommended age is 6 years and older.